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24 Hour Nationwide Accident Assistance

The Homebush Panel Beaters Accident Assistance hotline number provides assistance to drivers 24 hours a day, 7 days a week. Should a vehicle be damaged after hours, a simple telephone call to our hotline number ensures that the driver receives immediate assistance. This service provides welcome support after an accident, arranging towing and assistance in reaching your destination and any other help which may be required

Complimentary Pick up & Delivery Service

Homebush Panel Beaters provide a complimentary pick up and delivery service. Once we are informed that a vehicle requires repairs, arrangements are made to have the damaged vehicle picked up and returned to our workshop. When repairs are completed, the driver is contacted and arrangements are made to return the vehicle to the driver at a time and place convenient to them.

Complete Insurance Claims Service

Our complimentary 'Accident Advice Kit' offers guidance in what to do after an accident. Our experienced staff can offer assistance in completing insurance claim forms, correct claim procedures and all paperwork is handled directly through our office. We do our utmost to minimise the inconvenience to you.

Safety Check

Our 32 point pre-delivery check ensures that each vehicle is thoroughly examined before it leaves our premises. This check ensures that all repairs have been completed to the highest standard and also includes a complimentary check of roadworthiness and safety items.

Complimentary Detailing Service

All vehicles receive a complimentary full detail before they leave our premises, ensuring that drivers get their vehicle back 'as new'.

 

 



 

Customer Satisfaction Policy

The policy of Homebush Panel Beaters is to provide a top class smash repair service which totally satisfies our customers needs and expectations. Absolute customer satisfaction is our primary objective. We are able to achieve and sustain this policy by implementing thoughout the Company a quality management system which is based on the following principles:

  1. Ensuring every employee is involved in the implementation of the policies, procedures and standards of the company
  2. Understanding and definition of customers requirements now and into the future and providing a service which better satisfies these requirements
  3. Continually utilising customer feedback to further enhance our service
  4. Our Performance standard is to provide the highest possible degree of workmanship service and attention to detail
  5. Every employee of Homebush Panel Beaters will be involved in the development of future plans and upgrades
  6. All decisions will be made having consideration to their impact on the customer and their positive contribution to safety, health and the environment

Lifetime of Ownership Guarantee

All staff are totally dedicated to achieving the highest standards in car repairs with a minimum of disruption to our clients. As further proof of this commitment we offer a full "lifetime of ownership" guarantee on all repairs. Homebush Panel Beaters employ only the best tradespeople, highly experienced in all facets of smash repairs, this coupled with the latest equipment and technology ensure your vehicle is restored to 'as new' condition.

We fully guarantee all our work, whether it be a bumper bar replacement or a complete vehicle restoration. Homebush Panel Beaters strive to ensure satisfaction and quality of repairs for all our customers.